Accessibility Tools

  • Content scaling 100%
  • Font size 100%
  • Line height 100%
  • Letter spacing 100%

Peter Harbison

Nearly everyone in Australia has a story about bad airline service, and many of those stories involve Qantas, whose ‘mishandled bag rate’ recently doubled and flight cancellations tripled. The formerly smooth and efficient Sydney-Melbourne run is now a dispiriting ordeal.

... (read more)