Amazon is a company that seeks to carefully control its messaging. This is not surprising, since careful messaging is exactly what its ethical record suggests the company needs. Amazon has also, since its inception thirty years ago, embraced automation as a central component of its business model and workflow and sought to avoid any possibly unnecessary, which is to say open-ended or human, correspondence with business partners or customers. Thus, when a representative of Amazon declaims publicly, one can be assured that what is said has been considered.